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The Internet uses a system which is called DNS to
find domain names. There are many good books covering DNS that provide a good
understanding of how it works. The information here is aimed to help you get your site up
and running.
Every domain available to the Internet has at least one name server (DNS server)
associated with it, but usually two are used to allow for one to fail.
There are many Internet-based companies offering registration of domain names. When
domains are registered, one piece of information that is always required is the primary
and secondary name servers responsible for locating the domain.
Contact the company or your domain name technical support with whom the domain name was
originally registered and ask them to change the name servers. These name servers act like
addresses for the post office to find the your domain. If you still have your username and
password to access your domain name details then you can simply change it yourself.
Registering host records may take several days. When the process is complete your new
account will be live.
If you are having still having problems just contact us by email. click here
FTP
FTP is a program that allows you to transfer your
files from your computer to the internet and needs to be done to create your website.
There are many free FTP applications available for most platforms.
Get your free SmartFTP download here.
All FTP programs will require the address, username and a password to gain access. Once
your account has been activated these details will be sent to you.
All your files must located in the htdocs directory of your website which is on our
server. Your ftp address sent to you upon registration will guide you to your user
file. Make sure to change to the htdocs file before you upload.
Some FTP programs require your destination directory before they start uploading
and it is here that you enter htdocs
However please remember that the most common
mistake is when your files are not on your website but on your computer. Your
computer will find those files or pictures and work perfectly but the internet will not
because it cannot access your computer.
Place your index.html in the htdocs directory
for your website to be successful.
Getting your scripts to work.
Change the file ext to .pl and place them in the cgi-bin in your htdocs
folder.
This will automatically run your scripts.
Email
Use the password and username we have supplied for
your incoming mail POP3 eg mail.yourdomainname.com
When you enter in the details for your SMTP eg. mail.xxxxxxxx.com select
"my server needs authentication". A new window will open and you need to
insert your dialup username and password to send emails.
Contact us if you need help.
Unlimited email
accounts, auto resp. & fowarders $ 12.00 / year
The following email info applies only to unlimited email accounts
How does it work?
When an email is sent to your website it goes via a forwarder and into a mailbox. The
forwarders control the destination address which route emails to a mailbox or any email
address you require.
On your initial set-up a root mailbox and a postmaster and
nobody forwarders are installed as standard..
The forwarder nobody picks up all incoming mail that has not been
allocated to anyone else (eg. postmaster) and sends them to its destination address.
Every new account has the destination address for the forwarder nobody
set to root)
What happens if you change the root?
Both of the forwarders at the time of set-up are sending the incoming mail to the root
address. (you can verify this by going to your Control Panel, Email, then click on either
postmaster or nobody and they will both have root as the forwarding address). This means
that the root will not receive any incoming emails and the sender of any emails to your
site will receive an undeliverable error message.
Avoid removing the mailbox root and the
forwarder nobody. If you have done so do not worry because you can just
add a new mailbox and name it root and add a forwarder and name it nobody.
Do not forget to get nobody to forward its mail to the root
mailbox.
How do I set-up a new user?
Create a mailbox and name it after the new user (eg.
george) and enter a password. Then create a forwarder called george and enter in the
mailbox forwarder george.
Now George has an email account with his username george@yourdomainname.com and a password
associated with it.
How do I set-up the outgoing mail?
Connecting to the internet requires a dialup number
or some form of access. They designate a SMTP for sending emails which is specific to your
dialup. There are three items which you need and two of them you already have. You should
already have an assigned username and password. What you need to do now is contact them
via email or their website and acquire the SMTP associated with the dialup phone number or
procedure you are using.
If you do not have a username and password for your dialup then you may have
to acquire your own dialup. You can do this by searching the internet for a "
ISP " which is located in your area and subscribe to their service and remember to
ask them for your SMTP.
If you are unable to find your SMTP you may as a last resort send us the phone company
details including the phone number you are dialing and we will help find your SMTP.
click here
Please send us an email with any comments or
suggestions you may have. click
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